Responsible Gaming

At bh99 Responsible Gaming — Play for fun, play in control

Bh99 believes gaming should be fun, not stressful. Through responsible gaming, you can set your own limits, keep your family protected, and enjoy gaming as a healthy part of your life.

18+ Adults Only Benefits of Setting Limits Self-Exclusion Options 24/7 Support

Warning: Gaming is entertainment. It should never be used as a way to solve financial problems. If you feel gaming is having a negative impact on your life, please seek help.

Bh99's Responsible Gaming Features


Bh99 runs a comprehensive responsible gaming program to protect your safety and wellbeing.

Set Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set, and a notice period applies if you wish to increase them.

Session Time Limit

Decide how long you want to play before you start. When your time is up, bh99 will automatically send you a reminder so you can make a conscious decision to stop.

Self-Exclusion Benefits

You can exclude yourself temporarily or permanently. Options range from a 24-hour break to a full account closure — we respect whatever decision you make.

Gaming History Review

Review your full gaming and transaction history. Analyze how much time and money you're spending to build healthier gaming habits.

Age Verification

Bh99 enforces a strict KYC process to ensure only users aged 18 and above can access the platform. Child protection is our highest priority.

Professional Support Services

If you notice any signs of gaming addiction, our support team can connect you with professional support organizations. You are not alone.

What does responsible gaming mean?

Responsible gaming means enjoying gaming as a form of entertainment — where you are aware of your own limits, free to make your own choices, and gaming is not affecting the other important areas of your life. bh99 always wants you to get enjoyment from gaming, not harm.

Millions of people in Bangladesh enjoy online gaming as a healthy form of entertainment. For a small number, however, it can become a problem. bh99's responsible gaming program works to reduce that risk and create a safer gaming environment for everyone.

Remember: gaming should be a leisure activity, not a way of life. Your family, health, and financial security always come first.

Bh99 is more than a gaming platform — we are a responsible community. Our goal is to ensure the wellbeing and safety of every member.

Signs of Problem Gaming

Problem gaming isn't always obvious. If you notice any of the signs below — in yourself or someone you know — consider seeking help.

Spending beyond your budget and placing larger bets to chase losses
Being unable to stop gaming or playing beyond the time you planned
Neglecting family, friends, or work because of gaming
Feeling restless, irritable, or low when unable to game
Lying to family or friends about gaming time or spending
Spending savings, borrowed money, or emergency funds on gaming
Gaming to escape stress or anxiety
Prioritizing gaming over sleep, meals, or daily responsibilities

If you recognize three or more of the signs above in yourself, please contact our support team immediately or activate self-exclusion on your account. This is not a sign of weakness — it takes real courage.

bh99 Safety Tools

Bh99 puts a range of powerful tools in your hands so you can manage your own gaming experience. They're easy to use and can be activated anytime from your account settings.

Deposit Limit Set a daily / weekly / monthly maximum deposit
Session Timer Set a maximum time limit per gaming session
Loss Limit Automatically stops when you reach a set loss amount
Cooling-Off Period Take a break from 24 hours up to 30 days
Self-Exclusion Suspend or Close Your Account
Reality Check Receive spending reminders at regular intervals

Important rules for using these tools:

  • Lowering your deposit limit takes effect immediately
  • A 7-day notice period applies when requesting a limit increase
  • No promotional emails will be sent during a self-exclusion period
  • Permanent self-exclusion cannot be reversed
  • Logging in is not possible during a cooling-off period

Log in to your account and go to the "Responsible Gaming" section to activate these features. Our 24/7 support team is always on hand to help.

Tips for Healthy Gaming Habits

Responsible gaming isn't just about avoiding problems — it's a way to make gaming more enjoyable. Following the habits below will keep your gaming experience positive every time.

  1. Set Your Budget in Advance

    Set a weekly budget in advance and stick to it. Spend only a small portion of your monthly income on entertainment — never dip into savings or emergency funds.

  2. Stick to Your Time Limits

    Decide how long you'll play before you start. Use an alarm or bh99's session timer. When time is up — stop, and resist the urge to keep going.

  3. Accept Losses as Part of the Game

    Winning and losing are both part of gaming. Chasing losses with more bets is a dangerous cycle. The idea that today's losses will come back tomorrow is simply not true.

  4. Make time for other activities too

    Gaming is just one part of life. Spend time with family, catch up with friends, stay active, or pursue a hobby. A well-rounded lifestyle is always the best approach.

  5. Never play on impulse

    Avoid gaming when you are angry, sad, lonely, or under the influence of alcohol. Your judgment is impaired in these states and the risk of overspending increases significantly.

  6. Tell Someone You Trust

    Letting a family member or trusted friend know about your gaming habits can help keep you within healthy limits. Keeping your gaming hidden often leads to bigger problems.

Self-Assessment: Is Your Gaming Under Control?

Answer the following questions honestly. If you answer "yes" to more than one, it may be time to reconsider your gaming habits.

1

Did you spend more on gaming than your intended budget last month?

2

Have you continued playing even after deciding to stop?

3

Has gaming cut into time with family or work?

4

Have you placed bigger bets to try to win back money you lost?

5

Have you lied to or hidden your gaming spending from anyone?

6

Have you turned to gaming to escape stress or anxiety?

7

Have you felt restless or irritable when you couldn't play?

8

Have you ever spent savings, borrowed money, or emergency funds on gaming?

Your score breakdown:

0–1 "Yes"Secure
2–3 "Yes"Stay Alert
4+ "Yes"Get Help

If you answered "yes" to 4 or more questions, please contact our support team or log in to your account and activate self-exclusion. Your wellbeing is our highest priority.

Family Protection & Child Safety

Bh99 is strictly for adults. We make sure no minor can access our platform. If you have children or teenagers at home, please take the steps below.

  • Keep your bh99 account login details completely out of reach of children
  • Use parental control software on your devices
  • It is best not to save gaming site passwords in your browser
  • Teach children about online safety in an age-appropriate way
  • If you suspect someone in your household has accessed your account, change your password immediately
  • Bh99 immediately suspends any account reported to belong to a minor

If you think a family member is struggling with a gaming addiction, talk to them directly and with compassion. Offering support is far more effective than accusations or anger.

Responsible Gaming FAQ


Here you'll find answers to the most frequently asked questions about responsible gaming.

Log in to your account, then go to "Account Settings" > "Responsible Gaming". There you'll find options to set daily, weekly, or monthly deposit limits. Limits take effect immediately once set. Lowering a limit is instant, but increasing one requires a 7-day waiting period.

No, self-exclusion keeps your balance safe. You will not be able to play while self-exclusion is active, but once the period ends or your account is reactivated, your balance will remain intact.

Start by speaking to them with empathy. You can also contact the bh99 support team — we can take precautionary action on the relevant account. Consulting a counselor for professional mental health support may also be helpful.

A cooling-off period is a temporary break — typically ranging from 24 hours to 30 days. Gaming is paused during this time, but your account reactivates automatically once it ends. Self-exclusion is longer-term — it can last 6 months, 1 year, or be permanent, and lifting it requires following a specific process.

Absolutely not. bh99 follows a strict age verification process. A national ID or passport is verified at registration. Accounts belonging to users under 18 are immediately closed and any deposited funds are returned.

Reality Check is a smart reminder system. If you set a reminder for 30, 60, or 90 minutes, a notification will appear on screen at each interval showing how long you have been playing and how much you have spent. You can then decide whether to continue or stop.

Play responsibly, bh99Play Safe with

Join our platform and enjoy gaming in a completely safe environment. Your wellbeing and enjoyment are both our promise to you.

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