Using bh99 Terms & Conditions — Know it, understand it, play safe

Please read these Terms and Conditions carefully before creating an account or using any service on bh99. This constitutes a legally binding agreement between you and us.

Last updated: January 2026 In Bengali In accordance with international standards
Important Notice

By using any bh99 service, you are deemed to have automatically accepted all of these Terms and Conditions.

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Terms & Conditions' Key Highlights

The following six principles form the foundation of bh99's terms and conditions.


Eligibility & Age Requirements

You must be at least 18 years old to open an account on bh99. Registration and gameplay by minors is strictly prohibited. bh99 reserves the right to verify your age at any time.

Deposit & Withdrawal Policy

All financial transactions are secure and transparent. The minimum deposit is BDT 100 and the minimum withdrawal is BDT 300. Fast processing is guaranteed via bKash, Nagad, and Rocket.

Bonus & Promotion Terms

Each bonus offer comes with its own wagering requirements. A specified playthrough must be completed before bonus funds can be withdrawn. Failure to meet the requirements may result in the bonus being forfeited.

Account Security

Each user may open only one account. Sharing your account login credentials with others is strictly prohibited. The user is fully responsible for any unauthorized use of their account.

Responsible Gaming

Bh99 views gaming as a form of entertainment. Self-exclusion, deposit limits, and cooling-off periods are available to all members. If you need help, please contact our support team.

Prohibited Activities

Fraud, multiple accounts, bonus abuse, and any form of misconduct are strictly prohibited. Accounts found engaging in such activities will be suspended or permanently closed.

Please read these Terms and Conditions in full before using any bh99 service. They form a legally binding agreement between you and bh99. If you do not wish to accept these terms, please refrain from using our services.

1General Terms & Conditions

Bh99 (hereinafter referred to as the "Platform" or "we") operates an online gaming service for gamers in Bangladesh. These Terms and Conditions apply to all services, websites, mobile applications, and related activities of bh99.

Bh99 operates under an international gaming license. We are committed to fair gaming, secure transactions, and responsible gaming practices. These Terms and Conditions have been drawn up in accordance with applicable laws in Bangladesh and international gaming regulations.

Bh99 reserves the right to modify these Terms and Conditions at any time. Users will be notified of any changes via email or through the platform.

2Account Registration & Eligibility

The following conditions must be met to open an account and use any gaming service on bh99:

  • You must be at least 18 years old. Account registration by minors is strictly prohibited.
  • Each individual may operate one account only. Creating multiple accounts is strictly prohibited.
  • Accurate and truthful information must be provided at the time of registration. Creating an account using false information is strictly prohibited.
  • Account login credentials (username and password) must not be shared with anyone.
  • Transferring or selling your account is strictly prohibited.
  • Accounts cannot be opened in the name of a corporate or business entity.

Users are solely responsible for the accuracy of information provided during registration. bh99 reserves the right to suspend or close any account where false or incorrect information has been submitted.

3Identity Verification (KYC)

Bh99 follows a KYC (Know Your Customer) process to prevent fraud and maintain a safe environment. Identity verification may be required in the following situations:

  • At the time of your first withdrawal request
  • For large-value transactions
  • If suspicious activity is detected on the account
  • If a security verification is required

You may be required to submit a copy of your National ID (NID), passport, or driving license for identity verification. Withdrawals may be temporarily suspended until verification is complete.

Verification Level Required Documents Benefits
Basic Mobile Number Verification Playing at Standard Limits
Standard NID / Passport High Withdrawal Limits
Premium NID + Bank Statement Maximum Limits & VIP Benefits

4Deposit Policy

The following rules apply when making deposits on bh99. All deposits are processed in Bangladeshi Taka (BDT).

  • Minimum deposit amount: BDT 100
  • Accepted payment methods: bKash, Nagad, Rocket
  • Deposits are usually credited to your account within 5 minutes
  • No hidden charges on deposits
  • Deposits must be made from a payment account registered in your own name
  • Deposits via third parties are strictly prohibited

If you experience any issues during a deposit, please contact our support team with a screenshot of the transaction. bh99's refund policy will apply for any deposit refund requests.

5Withdrawal Policy

The following conditions apply when withdrawing winnings from bh99:

  • Minimum withdrawal amount: BDT 300
  • Withdrawals can only be made to a bKash, Nagad, or Rocket account registered in your own name
  • Standard withdrawals are processed within 5–15 minutes
  • Large withdrawals may be delayed until KYC verification is complete
  • The specified wagering requirements must be met before bonus funds can be withdrawn
  • Withdrawals may be subject to verification in cases of suspicious activity

Once a withdrawal has been requested, it cannot be cancelled. Our support team is available 24/7 to assist with any withdrawal-related issues.

6Bonus & Promotion Terms

Bh99 bonuses and promotional offers are provided under the following general terms. Each offer may have its own specific conditions, which will be stated on the offer page.

  • An active and verified account is required to claim any bonus
  • The wagering requirement (playthrough) for each bonus will be clearly specified
  • Bonus funds from a welcome bonus cannot be withdrawn until the wagering requirement has been met
  • The same person may not claim the same bonus through multiple accounts
  • If bonus abuse is confirmed, the bonus and any associated winnings will be forfeited
  • Bh99 reserves the right to modify or cancel any bonus offer at any time
  • Free spin bonuses can only be used on designated games

Please read the full terms of each offer carefully before claiming a bonus. If you have any questions about wagering requirements, contact our support team.

7Betting Rules

The following rules apply to Sports Betting, casino games, Live Casino, and other gaming activities on bh99:

  • Once a bet is confirmed, it cannot be changed or cancelled
  • Funds for bets cancelled due to technical issues will be refunded
  • Bh99 reserves the right to void any abnormal winnings resulting from a technical glitch or software error
  • If an event in Sports Betting is cancelled or postponed, bets will be settled in accordance with the applicable rules
  • If a connection is lost during live betting, your bet will be preserved
  • Maximum win limits are set individually for each game or event

All games on bh99 use independently audited RNG (Random Number Generator) technology. RTP (Return to Player) information for each game is available within the game interface.

8Prohibited Activities

The following activities are strictly prohibited on bh99. Violations may result in permanent account closure and forfeiture of associated funds:

  • Creating or operating multiple accounts
  • Registering an account using another person's identity
  • Abusing the bonus system (bonus hunting, arbitrage)
  • Any form of hacking or cheating in games or software
  • Using automated bots or software to play games
  • Money laundering or any other illegal financial activity
  • Attempting to interfere with the platform's security systems
  • Harassing or abusing other members

Bh99 reserves the right to temporarily freeze an account and associated funds if suspicious activity is detected, pending the completion of an investigation.

9Account Suspension & Closure

Bh99 reserves the right to temporarily suspend or permanently close a user's account in the following circumstances:

  • If evidence of a Terms & Conditions violation is found
  • If KYC verification fails or false information is provided
  • If fraudulent activity is detected on the account
  • If the user submits a request to close their own account
  • If an account has been inactive for an extended period (over 12 months)

Any remaining balance at the time of account closure will be returned after verification, unless it is subject to forfeiture due to a violation. If you wish to close your account yourself, please contact the support team.

10Privacy & Data Protection

Bh99 places the highest priority on protecting users' personal information. Your data is collected, stored, and used in accordance with our Privacy Policy.

  • Your personal information is never sold to third parties
  • All data is protected with 256-bit SSL encryption
  • Payment information is stored in compliance with the highest security standards
  • Information may be shared with authorities when required by law
  • To learn more, visit our Privacy Policy Read

11Limitation of Liability

Bh99 accepts no liability for the following:

  • If a game or bet is affected by an internet disconnection
  • If loss occurs due to an issue with the user's device or software
  • If an account is compromised due to the user's own negligence or sharing of their password
  • For issues caused by the failure of a third-party service provider
  • Temporary service disruptions caused by unexpected technical errors

Bh99 is always committed to delivering the best possible experience for its users. Our support team is ready to assist you with any issues you may encounter.

12Changes & Updates to the Terms

Bh99 reserves the right to modify, amend, or cancel these Terms and Conditions at any time. In the event of changes:

  • A notification will be posted on the platform
  • Updates may be sent to your registered email address
  • At least 7 days' notice will be given for major changes
  • Continued use of the service after any changes will be considered acceptance of the updated terms

The date of the most recent update will always be displayed on this page. Please check back regularly to stay up to date with the latest terms.

For any questions regarding the terms and conditions, please contact our support team. We are always ready to assist you in Bengali.

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