Bh99 believes every member's personal data belongs to them. This page provides a transparent overview of how we collect, use, and protect your information.
We believe in actions, not just words. We apply the highest standards of technology and policy to protect your data.
All your transactions and personal information are protected with 256-bit SSL encryption. No third party can access your data.
Bh99 never sells your personal data to advertisers or third parties. Your privacy is our commitment.
You can view, correct, or delete your personal data at any time. Your information belongs to you.
All data is stored on internationally certified servers. Regular security audits and backups are ensured.
We do not send unsolicited marketing messages to your email or mobile number. Nothing is sent without your consent.
We are transparent about which cookies we use and why. Avoiding unnecessary tracking is part of our policy.
This Privacy Policy applies to all bh99 services, websites, and mobile applications. By using bh99, you are considered to have agreed to this policy.
Bh99 collects certain information to deliver its services and maintain a safe gaming environment. We only collect what is genuinely necessary — nothing more.
We collect information from three main sources: details you provide at registration, data generated automatically during transactions, and technical information from your device.
| Types of Information | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID number | KYC verification and age confirmation |
| Contact Information | Email, mobile number | Account communication and security |
| Financial information | BKash/Nagad number, transaction history | Payment Processing & Fraud Prevention |
| Technical Information | IP address, device info, browser | Security & Service Improvement |
| Usage Data | Game history, login times | Responsible Gaming Monitoring |
Bh99 uses your information only for specific, legitimate purposes. We believe you have the right to know exactly what we do with your data.
We never use your information to send irrelevant ads. If you wish to opt out of marketing communications, contact support at any time.
Bh99 never sells or rents your personal data to third parties. However, limited information may need to be shared in certain circumstances:
Your information will not be shared for any purpose beyond those stated above. All partners are required to comply with bh99's privacy standards.
Cookies and similar technologies are used across the bh99 website and app. Cookies are small text files stored in your browser. We use three types of cookies:
You can disable non-essential cookies through your browser settings. However, turning off essential cookies may affect certain features of the site.
Bh99 follows the highest industry standards to protect your information. Our security system operates on a multi-layered approach.
In the event of a cyberattack or data breach, bh99 will notify affected users in a timely manner as required by law and take all necessary action.
Bh99 respects your data rights. Under international privacy laws and GDPR, you are entitled to the following rights:
Contact our support team to exercise any of your data rights. We aim to respond within 30 business days.
Bh99's services are intended solely for adults (18 years or older). We do not collect information from or provide services to anyone under 18.
If we become aware that a minor has created an account on our platform, that account and all associated data will be deleted immediately. If a parent or guardian discovers their child has registered, please contact our support team.
The bh99 platform may integrate third-party services including game providers, payment gateways, and others. Each of these services has its own privacy policy.
We recommend reading the privacy policy of any third-party service before using it.
How long bh99 retains your data depends on the type of information and applicable legal requirements. We never hold data longer than necessary.
| Types of Information | Retention Period |
|---|---|
| Account information | 5 years after account closure |
| Financial transactions | Up to 7 years as required by law |
| KYC documents | 5 years after account closure |
| Gaming History | Up to 2 years for active accounts |
| Cookie and session data | At end of session or up to 30 days |
| Support Contact | 1 year after issue resolution |
Once the retention period expires, your information is automatically deleted or anonymized so that you can no longer be identified.
Bh99 may update this Privacy Policy from time to time. When changes are made, we will take the following steps:
For any privacy-related questions or concerns, feel free to reach out to our support team. We are always ready to assist you.